Privacy Policy

Last Updated: August 23, 2025

Wunderbohnen.de operates this shop and this website, including all related information, content, features, tools, products, and services, in order to provide you, as a customer, with a personalized shopping experience (the “Services”). Wunderbohnen.de is based on Shopify, which enables us to provide you with the Services. This Privacy Policy describes how we collect, use, or disclose personal data when you visit, use, or make a purchase or other transaction through the Services, or otherwise communicate with us. If there is a conflict between our Terms and Conditions and this Privacy Policy, this Privacy Policy will prevail with respect to the collection, processing, and disclosure of your personal data.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read this Privacy Policy and agree to the collection, use, and disclosure of your data as described herein.

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What Personal Data Do We Collect or Process?

When we refer to “personal data,” we mean information that identifies you or another person, or that can be directly linked to you. Personal data does not include information collected anonymously or data that has been anonymized so that it cannot be linked to you. Depending on how you interact with the Services, where you reside, and as permitted or required by applicable law, we may collect or process the following categories of personal data, including inferences drawn from them:

• Contact information including name, postal address, billing address, shipping address, phone number, and email address.

• Financial data including credit and debit card details, bank account numbers, payment card information, transaction details, payment method, payment confirmation, and other payment details.

• Account information including username, password, security questions, configurations, and settings.

• Transaction information including items you view, place in your cart, add to your wishlist, purchase, return, exchange, or cancel, as well as your past transactions.

• Communications with us including any information you provide when contacting us, such as customer support inquiries.

• Device information including details about your device, browser, or network connection, IP address, and other unique identifiers.

• Usage information including details about your interactions with the Services, such as when and how you browse or use them.

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Sources of Personal Data

We may collect personal data from the following sources:

• Directly from you – when you create an account, use the Services, communicate with us, or otherwise provide us with personal data.

• Automatically through the Services – including from your device, when you use our products or Services, visit our website, or via cookies and similar technologies.

• From our service providers – when they collect or process personal data on our behalf.

• From our partners and other third parties.

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How Do We Use Your Personal Data?

Depending on your interactions with us or which Services you use, we may use your personal data for the following purposes:

1. Providing, customizing, and improving the Services. This includes fulfilling contracts, processing payments, executing orders, storing your configurations, sending account-related notifications, managing accounts, organizing shipping, facilitating returns and exchanges, enabling reviews, and creating a personalized shopping experience.

2. Marketing and advertising. To send promotional messages by email, SMS, or post, and to show you online ads for products or services, including personalized ads based on items you have viewed, purchased, or placed in your cart.

3. Security and fraud prevention. To authenticate accounts, ensure safe payments, detect or investigate fraudulent, illegal, or harmful activities, protect public safety, and secure the Services.

4. Communicating with you. For customer support, responding to inquiries, and maintaining our business relationship.

5. Legal compliance. To comply with laws or respond to lawful requests, including from law enforcement or regulators, participate in legal proceedings, or enforce policies.

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How Do We Share Personal Data?

Under certain circumstances, we may share personal data with third parties for legitimate purposes as outlined in this Privacy Policy, including:

• With Shopify, providers, and other third parties performing services on our behalf (e.g., IT management, payments, analytics, support, fulfillment, shipping).

• With business and marketing partners that provide marketing services and advertising, including personalized advertising based on online activities.

• When you request or consent to data sharing (e.g., for deliveries, social media logins).

• With affiliates or within our company group.

• In connection with business transactions (e.g., mergers, insolvency), to comply with legal obligations, enforce terms, or protect rights.

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Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal data about your use of the Services to provide and improve them. Data you provide may be transferred to Shopify and third parties in other countries. Shopify may also use data across merchants to offer advanced features. In these cases, Shopify is responsible for processing personal data. More details: Shopify Privacy Policy.

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Third-Party Websites and Links

Our Services may contain links to third-party websites or platforms not controlled by us. We are not responsible for the privacy or security of such websites. Information you share on third-party platforms (e.g., social media) may be visible to other users without restrictions.

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Children’s Data

The Services are not intended for children, and we do not knowingly collect data from minors. Parents/guardians can contact us to request deletion of such data.

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Security and Retention

We use reasonable measures to protect your data, but no security system is perfect. How long we retain data depends on factors such as account management, legal obligations, and dispute resolution.

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Your Rights

Depending on where you reside, you may have the following rights:

• Access – request copies of your data.

• Erasure – request deletion of your data.

• Correction – request corrections to inaccurate data.

• Data portability – request a copy or transfer of your data.

• Marketing preferences – opt-out of promotional emails.

If you live in the UK or EEA, you may also have:

• Right to object / restrict processing.

• Right to withdraw consent.

Requests can be submitted through the Services or via the contact details below.

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Complaints

If you have concerns about how we process your data, contact us at the details below. You may also have the right to escalate to your local data protection authority.

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International Transfers

We may transfer, store, or process your data outside your country of residence. If transferred outside the EEA or UK, we rely on Standard Contractual Clauses or equivalent safeguards, unless the destination country has adequate protection.

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Changes

We may update this Privacy Policy from time to time. Updates will be posted here, with the “Last Updated” date adjusted accordingly.

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Contact

If you have questions about our privacy practices or this Privacy Policy, or wish to exercise your rights, please contact us by email at info@wunderbohnen.de or by post at: